Normally I have nothing to bitch about. I take those little inconveniences in my life and let them bug the fuck out of me, and today is no different.
Why do I get all the shitty shifts at this god awful hole I work at? Why is it that I am the one that gets told I am running a shitty hotel? I know it is shitty, if I could change things, I would, but I am just another lowly peon - I can do nothing about all the dog hair from one assholes own dog that housekeeping couldn't get out when makeing his room up.
I am being bitched at, yet again. There is no hot water. I have called my head of maintenance - he is on his way. He fixes said hot water problem. Hooray. She calls yet again - there is no toilet paper in her room, there is no toilet paper rack in which to put the toilet paper she has recieved in her room. Once more she calls - her TV is not working.
Why hasn't the housekeeper for that floor told anyone about this? This is not a slight oversight. It is the job of the housekeeper to check the toilet paper - they couldn't come and tell the desk that there was no toilet paper rack??? What makes it worse is that these people are coming in from Ohio - that is a long way away, a really long way away, and they had to pick our hotel - countless other rooms have been perfect, and the travelers have had a horrible time.
....
On the positive side, hot bartender called me sweetheart. Butterflies and hummingbirds.
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Howard
January 15, 2006 09:08 PM PST
The joys of management. Is it any wonder I prefer to be just another cog in the wheel? Well, at least appear to be. ;) I bet you don't even get paid extra for being behind the desk.
It is obvious you care about your guests and I know you well enough to know you're already thinking about ways to make sure things like thins don't happen again. Jusy watch your back, because the people who get reported for this are going to blame you and look for ways to make you look bad.
As for the bartender, good for you, but we both know you deserve better, princess. |
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Luin
January 15, 2006 09:27 PM PST
Deserve better than what? |
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Newsbitch
January 16, 2006 08:38 AM PST
Hi there,
I came across this beautiful blog via BE and just wanted to say that it's brilliant (was attracted by the Guild Wars pic!)
Some people will never be content - try not to let people like this anger you, as making you feel bad is what they want.
Again, a gorgeous blog - I shall stop by more often, |
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Christina
January 16, 2006 10:40 PM PST
Oh, an admirer. *winks* |
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